About us

We are a SaaS (Software as a Service) Product Builder. Our main product is CDP (Customer Data Platform), which supports businesses in consolidating and analyzing customer data, thereby optimizing and automating Marketing, Sales, and Service operations.Our solutions have been leveraged by large enterprises across various sectors, including BFSI and multi-industry conglomerates such as MSB, VIB, HDBank, BVBank, Dai-ichi Life, SunGroup, Guardian, Sapporo, and more.We proudly received the Sao Khue Award in 2023 and have been recognized on the global MarTech and CDP technology map by two prestigious international organizations, ChiefMarTec and CDP Institute.

Our Products

CDP (Customer Data Platform) has been widely mentioned in the Vietnamese market over the past years and has garnered significant expectations from businesses who focus on digital transformation and invest in customer experience.At Mobio, we develop a “specialized” CDP by breaking down the broader CDP solution into distinct branches tailored to specific business functions and industries. Those include:

• Activation CDP: Designed to support Digital Marketing operations.
• Smart CRM: Designed to support the operations of Sales and Service within enterprises.
• Analytics CDP: Designed to serve Data Engineers and Data Scientists.

Our Product Development Framework

Our platform primarily focus on the needs of cross-departmental operations and processing large-scale data for enterprises. The “solution-oriented” nature of Mobio’s products stands out above the general standard in the market. As a result, we have adopted the SAFe 6.0 (Scaled Agile Framework) — a product development framework combining the Agile & Lean mindset, designed for large-scale teams and complex solutions. Currently, Mobio can be considered one of the first companies in Vietnam to successfully adopt SAFe 6.0 in its software development process.

Our culture

Our core culture and values can be summarized in 4 keywords:

• Respect — We respect our colleagues and our customers.
• Ownership — We take ownership of what we create.
• Ambition — We strive to reach higher every day.
• Labor of love — Every piece of work we do demonstrates love, joy, and passion.

Your career roadmap with Mobio

At Mobio, we have implemented Ladder — a product designed to support career development for employees. It includes recording current competencies, evaluating expertise/workload/work quality on a periodic basis, and creating a roadmap (destination and necessary steps) to help employees achieve desired job titles or income levels according to their career path.Employees have the autonomy to choose their goals and development roadmap. For example: What needs to be done to increase income by 100% within three years?

Job Description

Job Purpose

At Mobio, a Project Manager’s success is measured by more than just finishing “outputs” or “deliverables” (like completing a module or some features). You are responsible for leading projects toward meaningful outcomes that deliver real value to our clients and users.This outcome-driven approach reflects Mobio’s core identity as a solution provider Our projects are large-scale implementations, not just building products based on a fixed design. By the end of a project, you should be able to clearly answer: “What value was achieved?”

Background Info

• Role/Title: Project Delivery Manager (Mid – Senior Level)
• Department: Project Delivery
• Report to: Head of PD (Team leader)
• Location: Hanoi (HQ) or Ho Chi Minh City office. Business travel may be required based on project needs.

Your responsibilities

Presales & Pre-project work (20 – 30%)

• Collaborate with Sales/AM to organize solution introductions, POCs, demos, and workshops.
• Filter client requirements and work with the Product Team to evaluate feasibility, solutions, and workload.
• Consult with clients on the solution, implementation processes, and operational handovers.
• Partner with clients to transform initial ideas into actionable projects.
• Deliverables: Proposals, bidding documents, contracts, payment records, and sales support materials for Sales/AM.

Project Delivery (60 – 80%)

Perform all standard Project Management functions. Since this JD is for Mid/Senior levels, Mobio will not detail every task. However, we are providing the following background to help you better visualize the nature of the work at our company:

• Since Mobio provides packaged product lines, project scope must be strictly managed within our product capabilities and roadmap.
• Our primary clients are banks and large enterprises with established workflows. You must ensure seamless alignment between the client’s project management processes and Mobio’s.
• Managing the transition from Project to Operations effectively is essential. Ensure smooth knowledge transfer and maintain close coordination for a period post-launch to guarantee the client operates the solution successfully and achieves the anticipated value.

Miscellaneous (5%)

Participate in developing and improving processes, documentation, and coaching/training to enhance the capabilities of the team and the organization.

Top performers in this role will demonstrate

Experience & Skills

• At least 2 years of experience as a Middle to Senior Project Manager/Project Lead in enterprise technology solutions (B2B)
• Technical Background is not required. We emphasize communication, consulting, coordination, and stakeholder expectation management over technical direction.
• English from Upper-Intermediate level.
• Core Skills: Beyond basic soft skills of a Project Manager (communication, teamwork, presentation), you need strong logical and systems thinking to handle complex technology solutions. Additionally, stakeholder management is considered a critical skill at Mobio.
• AI-driven Productivity: Demonstrated ability to integrate Generative AI into the project management lifecycle. Proactively utilizes AI tools to streamline documentation and data-driven decision-making, ensuring high-speed and high-quality project delivery.

Preferred (Bonus points):

• Understanding of business operations in Marketing, Sales, and Service.
• Experience working in the BFSI sector (Banking, Financial Services, Insurance).
• Familiarity with bidding and procurement processes.

Personal traits

• Aligned with Mobio’s 4 core cultural values (mentioned earlier)
• Proactive, open-minded, and highly adaptable to change.
• Decisive and resilient when facing difficulties and challenges.
• A touch of “product builder” trait, with a desire to contribute to elevating Vietnamese intellectual products.

If you don’t possess all of the above listed Knowledge, Experience and Skills (let’s say 70-80%) but you have all of the Personal traits mentioned, we’d still love to discuss a roadmap with you.

Why Mobio?

Environment and other benefit

Experience exceptional appreciation and care through our unique benefits packages:

• Special Maternity Benefit: 10 or 20 million VND per female employee upon childbirth (applicable to employees with more than 1 year of service).
• Healthcare: Annual health insurance and one annual health check-up for employees.
• Training & Development: Up to 20 million VND per year for employee training and professional development.
• Annual Leave: 12 days per year; employees with 5 or more years of service receive 1 additional day per year.
• Each employee will receive 0.5 days of fully paid leave on their birthday.
• Sports Clubs (football, badminton, swimming, running, etc.): 1.5–3 million VND per club per month.
• Quarterly fund for team building and engagement activities.
• Compassionate support for sickness, bereavement, weddings, and congratulatory gifts for employees’ newborns.
• Work Equipment: Full provision of necessary working equipment.

Income and career path

• Income: Negotiable.
• The income package includes fixed salary and performance-based pay, giving you the opportunity to earn beyond the agreed package for exceptional achievements.
• 100% of official salary during the probation period.
• Annual performance and salary review for Mid-Senior levels.