Customer

SEE OVERVIEW >>

Product

marketing management

Journey Builder

Email Builder

Trigger Campaign

sales management

Lead Distribution

Sales Pipeline

Task Management

service management

Social & Chat

Ticketing

Loyalty Management

SEE OVERVIEW >>
Pricing

Library

Blog

Product

Use Cases

News & Events

Help Center

Why Mobio?

SEE OVERVIEW >>

About Us

Our Story

Career

We're hiring

Our Partners
Package Special offer
  • Business Suite
  • Bundle

Modules

  • Activation CDP
  • Operation CDP
  • Analytics CDP
  • CMS

Choose a plan that fits your business

Choose your packages & modules

Small business
Medium & Large business
Customized service

COMING SOON

We will be landing this package soon. Add your email below and be among the first to know when we officially take fight.

COMING SOON

We will be landing this package soon. Add your email below and be among the first to know when we officially take fight.

Enterprise Plus

The most powerful stack for Large Enterprise

If you are a large enterprise with special requirements, we believe this plan is for you. Kindly contact our consultant for high-level meeting and negotiation.

Trusted by

Completed features of

Limitless Scalability
Real-Time Data Insights
Customer Data Platform
Marketing Management
Sales Management
Service Management
Loyalty Management
24/7 Dedicated Support
Flexible Deployment Options
Tailored Customization Services
see full comparison >>

Still don’t know which plan to choose?

Frequently Asked Questions

How do I estimate my MTPs?
MTP is the number of profiles that have generated events within a given month. You can have a deep knowledge of MTP in this article
How can I buy software?
There are 2 available methods for purchasing the software: using Paypal or utilizing e-contracts.
What is the benefit of buying 2 modules upward?
As a first-time buyer of the software, you will be offer 2 months of free usage. This offer is exclusively available for new customers.
Which types of businesses are suitable for the Enterprise Plus plan?
If your business has special requirements such as unlimited MTPs or users, on-premises deployment, the ability to change or remove logos, or any other special requests, then the Enterprise Plus plan is tailored for you. Please leave your contact information here, and our consultants will promptly get in touch with you.
Can I use Mobio if I have less than 100,000 MTPs?
You can still use Mobio if you have less than 100,000 MTPs, but please note that this minimum number is required to initiate the usage.
What is the time frame for completing the payment?
We do not impose a time limit for completing your payment. However, it is necessary to finalize your payment in order to activate your account.
What happens if I exceed the number of MTPs and users included in my plan during the annual contract?
If you choose to pay with Paypal, our system will automatically upgrade your plan, ensuring a seamless transition. Alternatively, you can contact our Customer Support team to request data deletion, preventing it from reaching your storage limit. For payments made through e-contracts, our system will automatically charge your credit, which may result in an earlier expiration of your license.
What types of support does Mobio offer?
Both the Professional and Enterprise plans include live chat, live video call, and email support. Exclusively, the Enterprise and Enterprise Plus plans offer additional benefits such as 24/7 support with a dedicated Customer Success agent and monthly reviews conducted by our team of experts.
More questions? ask us here >>

Create your bundle and receive 2 months free for your first purchase

Activation CDP

MTPs

Monthly Tracked Profiles

Professional Plan

Billed at $400/mo

Enterprise Plan

Billed at $1,400/mo

Operation CDP (for Sales)

Users

Number of sales agents

Professional Plan

Billed at $200/mo

Enterprise Plan

Billed at $400/mo

Operation CDP (for Services)

Users

Number of service agents

Professional Plan

Billed at $200/mo

Enterprise Plan

Billed at $400/mo

Add-ons

Custom integration

New feature development

Mobile app

Your Bundle

Buying bundle, you’ll be offered 2 months free

$620/mo + additional fee Additional fee

billed annually10,560

Your bundle is empty. Do you need help to create a package that fits your business?

professional

Activation CDP

$400/mo

Includes 100,000 MTPs

professional

Operation CDP (for Sales)

$220/mo

Includes 10 users

enterprise

Operation CDP (for Services)

$480/mo

Includes 12 users

Custom integration

New feature development

Mobile app

Send your request to sales >>

Still don’t know which plan to choose?

Frequently Asked Questions

How do I estimate my MTPs?
MTP is the number of profiles that have generated events within a given month. You can have a deep knowledge of MTP in this article
How can I buy software?
There are 2 available methods for purchasing the software: using Paypal or utilizing e-contracts.
What is the benefit of buying 2 modules upward?
As a first-time buyer of the software, you will be offer 2 months of free usage. This offer is exclusively available for new customers.
Which types of businesses are suitable for the Enterprise Plus plan?
If your business has special requirements such as unlimited MTPs or users, on-premises deployment, the ability to change or remove logos, or any other special requests, then the Enterprise Plus plan is tailored for you. Please leave your contact information here, and our consultants will promptly get in touch with you.
Can I use Mobio if I have less than 100,000 MTPs?
You can still use Mobio if you have less than 100,000 MTPs, but please note that this minimum number is required to initiate the usage.
What is the time frame for completing the payment?
We do not impose a time limit for completing your payment. However, it is necessary to finalize your payment in order to activate your account.
What happens if I exceed the number of MTPs and users included in my plan during the annual contract?
If you choose to pay with Paypal, our system will automatically upgrade your plan, ensuring a seamless transition. Alternatively, you can contact our Customer Support team to request data deletion, preventing it from reaching your storage limit. For payments made through e-contracts, our system will automatically charge your credit, which may result in an earlier expiration of your license.
What types of support does Mobio offer?
Both the Professional and Enterprise plans include live chat, live video call, and email support. Exclusively, the Enterprise and Enterprise Plus plans offer additional benefits such as 24/7 support with a dedicated Customer Success agent and monthly reviews conducted by our team of experts.
More questions? ask us here >>
Small business
Medium & Large business
Customized service

COMING SOON

We will be landing this package soon. Add your email below and be among the first to know when we officially take fight.

For Marketing Team
Professional

Start at $400/mo $400/mo

billed annually at $4,800/yr

Start at 100,000 MTPs/mo

MTPs

Monthly Tracked Profiles

See how to calculate the price

Request your plan
Maximum 400,000 MTPs
12 months data retention (event)
1-2 hour dashboard refresh rate
Unlimited data resources
Unlimited data destinations
Unlimited dynamic fields
Unlimited dynamic events
Customer 360 View
Profile management
Company management
Data enrichment
Data unification
Segmentation
Multi channels integration
Personalization
Master campaign
Journey builder
50 blocks per journey
Anti-spam protection
Limited number of messages sent
Unlimited links tracked
Email builder
Pop-up builder
Landing page builder
Ads Audience Sync
URL management
UTM tracking
Marketing completed report
Advanced dashboards
9/5 dedicated support
Role-based access control (RBAC)
Enterprise

Start at $1,700/mo $1,700/mo

billed annually at $20,400/yr

Start at 500,000 MTPs/mo

MTPs

Monthly Tracked Profiles

See how to calculate the price

Request your plan
Maximum 5,000,000 MTPs
12 months data retention (event)
30 minutes dashboard refresh rate
Unlimited data resources
Unlimited data destinations
Unlimited dynamic fields
Unlimited dynamic events
Customer 360 View
Profile management
Company management
Data enrichment
Data unification
Segmentation
Multi channels integration
Personalization
Master campaign
Journey builder
50 blocks per journey
Anti-spam protection
Unlimited number of messages sent
Unlimited links tracked
Email builder
Pop-up builder
Landing page builder
Ads Audience Sync
URL management
UTM tracking
Marketing performance report
Advanced dashboards
24/7 dedicated support
Role-based access control (RBAC)
Attribute-based access control (ABAC)
Customization
see full comparison >>

Enterprise Plus

The most powerful stack for Large Enterprise

If you are a large enterprise with special requirements, we believe this plan is for you. Kindly contact our consultant for high-level meeting and negotiation.

Trusted by

Completed features of

Limitless Scalability
Real-Time Data Insights
Customer Data Platform
Marketing Management
Sales Management
Service Management
Loyalty Management
24/7 Dedicated Support
Flexible Deployment Options
Tailored Customization Services

Still don’t know which plan to choose?

Frequently Asked Questions

How do I estimate my MTPs?
MTP is the number of profiles that have generated events within a given month. You can have a deep knowledge of MTP in this article
How can I buy software?
There are 2 available methods for purchasing the software: using Paypal or utilizing e-contracts.
What is the benefit of buying 2 modules upward?
As a first-time buyer of the software, you will be offer 2 months of free usage. This offer is exclusively available for new customers.
Which types of businesses are suitable for the Enterprise Plus plan?
If your business has special requirements such as unlimited MTPs or users, on-premises deployment, the ability to change or remove logos, or any other special requests, then the Enterprise Plus plan is tailored for you. Please leave your contact information here, and our consultants will promptly get in touch with you.
Can I use Mobio if I have less than 100,000 MTPs?
You can still use Mobio if you have less than 100,000 MTPs, but please note that this minimum number is required to initiate the usage.
What is the time frame for completing the payment?
We do not impose a time limit for completing your payment. However, it is necessary to finalize your payment in order to activate your account.
What happens if I exceed the number of MTPs and users included in my plan during the annual contract?
If you choose to pay with Paypal, our system will automatically upgrade your plan, ensuring a seamless transition. Alternatively, you can contact our Customer Support team to request data deletion, preventing it from reaching your storage limit. For payments made through e-contracts, our system will automatically charge your credit, which may result in an earlier expiration of your license.
What types of support does Mobio offer?
Both the Professional and Enterprise plans include live chat, live video call, and email support. Exclusively, the Enterprise and Enterprise Plus plans offer additional benefits such as 24/7 support with a dedicated Customer Success agent and monthly reviews conducted by our team of experts.
More questions? ask us here >>
Small business
Medium & Large business
Customized service

COMING SOON

We will be landing this package soon. Add your email below and be among the first to know when we officially take fight.

For Sales Team For Services Team
Professional

Start at $220/mo $220/mo

billed annually at $2,640/yr

Start at 10 users/mo

See how to calculate the price

Users

Number of sales agents

Request your plan
Maximum of 100 users
10 teams
1-2 hour dashboard refresh rate
Sales agent management
Advanced access permission
Pipeline management
10 sales pipelines
Opportunity management
10 dynamic fields
Lead routing
Lead retrieval
Deal automation
Task management
KPI management
Advanced dashboards
9/5 dedicated support
Group management
Role-based access control (RBAC)
Enterprise

Start at $430/mo $430/mo

billed annually at $5,160/yr

Start at 10 users/mo

See how to calculate the price

Users

Number of sales agents

Request your plan
Maximum of 1,000 users
Unlimited teams
30 minutes dashboard refresh rate
Sales agent management
Advanced access permission
Pipeline management
Unlimited sales pipelines
Opportunity management
Unlimited dynamic fields
Lead routing
Lead retrieval
Deal automation
Task management
KPI management
Advanced dashboards
24/7 dedicated support
Group management
Role-based access control (RBAC)
Attribute-based access control (ABAC)
Customization
see full comparison >>
Professional

Start at $220/mo $220/mo

billed annually at $2,640/yr

Start at 10 users/mo

See how to calculate the price

Users

Number of service agents

Request your plan
Maximum of 100 users
10 teams
5 workflows
1-2 hour dashboard refresh rate
Social management
Web live chat
Chat management
Chat routing
Chat retrieval
Call center
Survey
Ticket management
Advanced dashboards
9/5 dedicated support
Group management
Role-based access control (RBAC)
Enterprise

Start at $430/mo $430/mo

billed annually at $5,160/yr

Start at 10 users/mo

See how to calculate the price

Users

Number of service agents

Request your plan
Maximum of 1,000 users
Unlimited teams
100 workflows
30 minutes dashboard refresh rate
Social management
Web live chat
Chat management
Chat routing
Chat retrieval
Call center
Survey
Ticket management
Advanced dashboards
24/7 dedicated support
Group management
Role-based access control (RBAC)
Attribute-based access control (ABAC)
Loyalty management
In-depth analysis
Customization
see full comparison >>

Enterprise Plus

The most powerful stack for Large Enterprise

If you are a large enterprise with special requirements, we believe this plan is for you. Kindly contact our consultant for high-level meeting and negotiation.

Trusted by

Completed features of

Limitless Scalability
Real-Time Data Insights
Customer Data Platform
Marketing Management
Sales Management
Service Management
Loyalty Management
24/7 Dedicated Support
Flexible Deployment Options
Tailored Customization Services

Still don’t know which plan to choose?

Frequently Asked Questions

How do I estimate my MTPs?
MTP is the number of profiles that have generated events within a given month. You can have a deep knowledge of MTP in this article
How can I buy software?
There are 2 available methods for purchasing the software: using Paypal or utilizing e-contracts.
What is the benefit of buying 2 modules upward?
As a first-time buyer of the software, you will be offer 2 months of free usage. This offer is exclusively available for new customers.
Which types of businesses are suitable for the Enterprise Plus plan?
If your business has special requirements such as unlimited MTPs or users, on-premises deployment, the ability to change or remove logos, or any other special requests, then the Enterprise Plus plan is tailored for you. Please leave your contact information here, and our consultants will promptly get in touch with you.
Can I use Mobio if I have less than 100,000 MTPs?
You can still use Mobio if you have less than 100,000 MTPs, but please note that this minimum number is required to initiate the usage.
What is the time frame for completing the payment?
We do not impose a time limit for completing your payment. However, it is necessary to finalize your payment in order to activate your account.
What happens if I exceed the number of MTPs and users included in my plan during the annual contract?
If you choose to pay with Paypal, our system will automatically upgrade your plan, ensuring a seamless transition. Alternatively, you can contact our Customer Support team to request data deletion, preventing it from reaching your storage limit. For payments made through e-contracts, our system will automatically charge your credit, which may result in an earlier expiration of your license.
What types of support does Mobio offer?
Both the Professional and Enterprise plans include live chat, live video call, and email support. Exclusively, the Enterprise and Enterprise Plus plans offer additional benefits such as 24/7 support with a dedicated Customer Success agent and monthly reviews conducted by our team of experts.
More questions? ask us here >>
Small business
Medium & Large business
Customized service
For Digital & Data Team

COMING SOON

We will be landing this package soon. Add your email below and be among the first to know when we officially take fight.

COMING SOON

We will be landing this package soon. Add your email below and be among the first to know when we officially take fight.

Enterprise Plus

The most powerful stack for Large Enterprise

If you are a large enterprise with special requirements, we believe this plan is for you. Kindly contact our consultant for high-level meeting and negotiation.

Trusted by

Completed features of

Limitless Scalability
Real-Time Data Insights
Customer Data Platform
Marketing Management
Sales Management
Service Management
Loyalty Management
24/7 Dedicated Support
Flexible Deployment Options
Tailored Customization Services

Still don’t know which plan to choose?

Frequently Asked Questions

How do I estimate my MTPs?
MTP is the number of profiles that have generated events within a given month. You can have a deep knowledge of MTP in this article
How can I buy software?
There are 2 available methods for purchasing the software: using Paypal or utilizing e-contracts.
What is the benefit of buying 2 modules upward?
As a first-time buyer of the software, you will be offer 2 months of free usage. This offer is exclusively available for new customers.
Which types of businesses are suitable for the Enterprise Plus plan?
If your business has special requirements such as unlimited MTPs or users, on-premises deployment, the ability to change or remove logos, or any other special requests, then the Enterprise Plus plan is tailored for you. Please leave your contact information here, and our consultants will promptly get in touch with you.
Can I use Mobio if I have less than 100,000 MTPs?
You can still use Mobio if you have less than 100,000 MTPs, but please note that this minimum number is required to initiate the usage.
What is the time frame for completing the payment?
We do not impose a time limit for completing your payment. However, it is necessary to finalize your payment in order to activate your account.
What happens if I exceed the number of MTPs and users included in my plan during the annual contract?
If you choose to pay with Paypal, our system will automatically upgrade your plan, ensuring a seamless transition. Alternatively, you can contact our Customer Support team to request data deletion, preventing it from reaching your storage limit. For payments made through e-contracts, our system will automatically charge your credit, which may result in an earlier expiration of your license.
What types of support does Mobio offer?
Both the Professional and Enterprise plans include live chat, live video call, and email support. Exclusively, the Enterprise and Enterprise Plus plans offer additional benefits such as 24/7 support with a dedicated Customer Success agent and monthly reviews conducted by our team of experts.
More questions? ask us here >>
Small business
Medium & Large business
Customized service

COMING SOON

We will be landing this package soon. Add your email below and be among the first to know when we officially take fight.

Professional

Start at $0

Free CMS included with all modules

Product library
Product category
Media library
Survey
App interface
URL & UTM management
Voucher storage
Enterprise

Start at $0

Free CMS included with all modules

Product library
Product category
Media library
Survey
App interface
URL & UTM management
Voucher storage
see all features >>

Enterprise Plus

The most powerful stack for Large Enterprise

If you are a large enterprise with special requirements, we believe this plan is for you. Kindly contact our consultant for high-level meeting and negotiation.

Trusted by

Completed features of

Limitless Scalability
Real-Time Data Insights
Customer Data Platform
Marketing Management
Sales Management
Service Management
Loyalty Management
24/7 Dedicated Support
Flexible Deployment Options
Tailored Customization Services

Still don’t know which plan to choose?

Frequently Asked Questions

How do I estimate my MTPs?
MTP is the number of profiles that have generated events within a given month. You can have a deep knowledge of MTP in this article
How can I buy software?
There are 2 available methods for purchasing the software: using Paypal or utilizing e-contracts.
What is the benefit of buying 2 modules upward?
As a first-time buyer of the software, you will be offer 2 months of free usage. This offer is exclusively available for new customers.
Which types of businesses are suitable for the Enterprise Plus plan?
If your business has special requirements such as unlimited MTPs or users, on-premises deployment, the ability to change or remove logos, or any other special requests, then the Enterprise Plus plan is tailored for you. Please leave your contact information here, and our consultants will promptly get in touch with you.
Can I use Mobio if I have less than 100,000 MTPs?
You can still use Mobio if you have less than 100,000 MTPs, but please note that this minimum number is required to initiate the usage.
What is the time frame for completing the payment?
We do not impose a time limit for completing your payment. However, it is necessary to finalize your payment in order to activate your account.
What happens if I exceed the number of MTPs and users included in my plan during the annual contract?
If you choose to pay with Paypal, our system will automatically upgrade your plan, ensuring a seamless transition. Alternatively, you can contact our Customer Support team to request data deletion, preventing it from reaching your storage limit. For payments made through e-contracts, our system will automatically charge your credit, which may result in an earlier expiration of your license.
What types of support does Mobio offer?
Both the Professional and Enterprise plans include live chat, live video call, and email support. Exclusively, the Enterprise and Enterprise Plus plans offer additional benefits such as 24/7 support with a dedicated Customer Success agent and monthly reviews conducted by our team of experts.
More questions? ask us here >>

Let's stay connect

Talk to our experts to get more insights
about your own business case

Start with us

Start manage customer data and elevate your business today.

Start with us

Start manage customer data and elevate your business today.

Customer Use Cases BFSI Retail Real Estate Healthcare
Product Customer data platform Marketing Management Journey Builder Email Builder Trigger Campaign
Sales Management Lead Distribution Sales Pipeline Task Management
Service Management Social & Chat Ticketing Loyalty Management
Library Blog Use Cases Product News & Events Why Mobio? Help Center
Pricing About Us Our Story Our Partners Career
Contact T: +84 90 343 9982 E: support@mobio.io
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Customer

Use Cases

industries

BFSI

Retail

Real Estate

Healthcare

Product

Overview

mobio cdp

Marketing management

Journey Builder

Email Builder

Trigger Campaign

sales management

Lead Distribution

Sales Pipeline

Task Management

service management

Social & Chat

Ticketing

Loyalty Management
Pricing

Library

Overview

Blog

Product

Use Cases

News & Events

Help center

Why Mobio?

About Us

Our Story

Career

Our Partners

CONTACT SALES

How to calculate the price

You’ll pay based on number of MTPs for CDP & Marketing tool, and number of users for Sales and Service tools. Your change fee will be total price of CDP & Marketing plus price of Sales plus price of Service, with 10% dícount.

CDP & Marketing Management

MTPs

billed at

100,000 to 400,000

$400/mo per 100,000

400,001 to 500,000

$1,400/mo*

500,001 to 1,000,000

$300/mo per 100,000

1,000,001 to 2,000,000

$250/mo per 100,000

2,000,001 to 3,000,000

$200/mo per 100,000

3,000,001 to 5,000,000

$150/mo per 100,000

5,000,001 +

Contact us

Note: If you have 400,000 MTPs, you’ll be charged $1,600/mo. But if you have 500,000 MTPs, you’ll be charged $1,400/mo. This is a discount offered for Enterprise Plan. Therefore, if you have 600,000 MTPs, you’re will be charged $1,400 + $300 = $1,700/mo.

Sales & Service Management

Package

Billed at

billed at

Professional

10 users

$20/mo per user

Enterprise

10 users

$40/mo per user

Note: Users of sales and service tool are different. For example, if you have an employee that using both sales and service tool in Professional plan, you’ll be charged $20/mo for sales and $20/mo for service, bringing your total to $40/mo for that employee.

How to calculate the price

CDP & Marketing Management

If you’re using CDP & marketing tool, you will only be charged based on the number of MTPs (Monthly Tracked Profiles). If your number of MTP count exceeds a specific limit, we’ll contact you to upgrade to a higher plan.

PROFESSIONAL PLAN

MTPs

billed at

First 100,000

$400/mo

100,001 to 400,000

$40/mo per 10,000

400,001 +

Upgrade to Enterprise Plan*

ENTERPRISE PLAN

MTPs

billed at

First 500,000

$1,700/mo

500,001 to 1,000,000

$300/mo per 100,000

1,000,001 to 2,000,000

$250/mo per 100,000

2,000,001 to 3,000,000

$200/mo per 100,000

3,000,001 to 5,000,000

$150/mo per 100,000

5,000,001 +

Contact us

Note: If you’re using Professional Plan and you have 400,000 MTPs, your monthly charge will be $1,600. However, if you have 400,001 to 500,000 MTPs, you will be automatically upgraded to Enterprise Plan and be charged monthly at $1,700. This is a special offer when user upgrade to a higher plan.

This pricing is applicable specifically for CDP & Marketing Management with MTPs.

How to calculate the price

Sales & Service Management

If you’re using sales and service tool, you'll only pay for number of users.

If your number of users reach a certain limit, we’ll contact you to upgrade to a higher plan.

Package

billed at

Professional

$22/mo per user

Enterprise

$43/mo per user

Note: Users of the Sales and Service tools are different. For example, if you have an employee who utilizes both the Sales and Service tools in the Professional plan, you will be charged $10 per month for Sales and an additional $10 per month for Service, making the total cost $20 per month for that specific employee.

This pricing is applicable specifically for Sales Management & Service Management tools.

Your request

FULL NAME *

This field cannot be blank

PHONE NUMBER *

This field cannot be blank

REQUEST

CDP & Marketing Management

100,000 MTPs

Sales Management

0 users

Service Management

0 users

Custom integration

New feature development

Mobile app

CDP & Marketing Management Comparison

Professional

$400

Enterprise

$1700

Enterprise Plus

Contact us

Access & permission

Role-based access control (RBAC)

Access control method based on assigning permissions and privileges to predefined roles or positions held by users, simplifying administration and enforcing security by granting access based on role assignments.

Attribute-based access control (ABAC)

Access control method based on evaluating attributes and their values associated with users, objects, and the environment, enabling flexible and dynamic access control decisions considering contextual factors.

N/A

Data processing

Data retention (event)

Your data of customer behavior will be securely stored and available for access and analysis. You can refer back to your data or perform historical analysis with ease.

12 months

12 months

On-Demand

Refresh rate dashboard

Data in the dashboard is automatically updated and refreshed, ensuring that you always have the most current information at your fingertips.

1-2 hours

30 minutes

30 minutes

Data in & out

Web

App

Social channel

Call center

API

Webhook

Speadsheet

Data destination

Unlimited

Unlimited

Unlimited

360 Customer View

Demographic

Store all demographic information such as full name, gender, date of birth, address, occupation, religion, and marital status of the profile.

Campaign interaction

Store customer interaction behaviors with communication campaigns, such as message receipt/opening, link clicks within messages, and message responses

Social interaction

Store customer interaction behaviors with social media channels such as comments, messages, reactions, and automatically detecting customer sentiment in their comments.

Loyalty interaction

Store loyalty data such as rating points, consumption points, card tier, and customer usage behavior of vouchers.

N/A

Web interaction

Store customer web browsing behaviors such as page views, view duration, scroll percentage, and abandoned shopping carts.

Mobile interaction

Store mobile app usage behaviors such as app installation, login, updates, screen pauses/exits, pause duration, and button clicks.

Dynamic field

Store any desired information (attributes) of profiles based on business needs.

Unlimited

Unlimited

Unlimited

Dynamic event

Store any desired online behaviors (events) of profiles based on business needs.

Unlimited

Unlimited

Unlimited

Auto-recognition

Automatically detect and store phone numbers or email addresses in customer comments and messages.

Tag tracking

Collect and store customer interaction behaviors by adding tag.

Recording

Store recorded call files with customers (in 3 months), store chat history (in 1 year), store comment history (in 1 month).

Save profile set

Create segments to categorize profiles for marketing, sales, advertising, or integration with other systems.

Internal interaction

Store business interactions with customers such as phone calls, text messages, and emails.

Internal task & note

Store tasks and related notes pertaining to Profiles or Companies.

Profile management

Profile update

Add and update profiles in bulk by uploading file.

Identified monitoring

Manage identity profiles: profiles with identifying information such as phone numbers/emails/social IDs, ID card numbers, and CIF number.

Unidentified monitoring

Manage annonymous profiles: profiles with Device IDs, Cookies.

Profile Owner

Assign Owner to a profile. The Profile Owner has the authority to manage and address any issues related to that profile.

Dynamic field

Create and define any information related to profiles (attributes) based on business needs.

Unlimited

Unlimited

Unlimited

Dynamic event

Create and define any online behaviors related to profiles (events) based on business needs.

Unlimited

Unlimited

Unlimited

Interaction

Make phone calls, send text messages, and send emails directly from the Profile interface.

Create task & note

Create tasks and write notes related to Profile.

Email verifier

Verify and remove non-existent emails to reduce spam emails for campaigns.

Company management

Company update

Add and update companies in bulk by uploading file.

Company monitoring

Store and manage company information such as contact details, address, tax code, industry.

Connecting profile

Link the company with Profiles.

Company Owner

Make phone calls, send text messages, and send emails directly from the Company interface.

Related organization

Allow linking related organizations.

Company tracking

Track and store interaction history of the company.

Dynamic field

Create and define any information related to companies (attributes) based on business needs.

Unlimited

Unlimited

Unlimited

Interaction

Make phone calls, send text messages, and send emails directly from the Company interface.

Create task & note

Create tasks and write notes related to Company.

Data enrichment

Frequent update

Continuous updating and refreshing of data from integrated touchpoints with the system.

Integration (to 2nd & 3rd party data)

Integration with second and third-party data sources to automatically refresh and supplement data within the system.

Data unification

Source-based unification

Setting up rules for data logging and merging based on each source recording profile information.

Identified unification

Configuring rules for logging and merging data based on identification information such as name, phone number, email, customer ID, social ID, device ID, and cookies.

Layer combination

Combining multiple layers of conditions (AND/OR) to configure merging rules.

Segmentation

Demographic

Segment customers based on demographic data.

Campaign

Segment customers based on their interaction behavior with communication campaigns, such as message open/receive, link clicks, and message responses.

Social

Segment customers based on their interaction behavior with social media channels, such as comments, messages, and reactions.

Loyalty

Segment customers based on loyalty behavior, such as loyalty points, tier membership, voucher usage or the customers.

N/A

Web

Segment customers based on their website browsing behavior, including page views, time spent on pages, scroll percentage, and abandoned carts.

Mobile

Segment customers based on their mobile app usage behavior, including installation, login, updates, screen pauses/exits, duration of pauses, and button clicks.

Dynamic fields

Segment customers based on dynamic fields that users define.

Dynamic events

Segment customers based on dynamic events that users define.

Save segmentation

Save the created segments for future use in various purposes.

Channel

Email

SMS

App push

Web push

Landing page

Zalo

ZNS

Messenger

Personalization

User attributes

Personalize based on demographic data or dynamic fields.

Event attributes

Personalize based on customer interaction behavior data or dynamic events.

System attributes

Personalize based on conditions or formulas calculated by the system (e.g., total transaction value of a customer within a specific time period).

Loyalty attributes

Personalize based on loyalty data.

N/A

Personalized voucher

Personalize voucher information (unique) sent to each customer: voucher code, validity, discount value, QR code, and other loyalty information.

N/A

Personalized CX

Build personalized customer journeys for different customer segments.

Multi-attribute

Create multiple personalization fields within a single message.

Unlimited fields

Unlimited fields

Unlimited fields

Master campaign

Multi-campaign

Manage individual campaigns within a larger master campaign to gain an overview of the entire campaign.

Report

Manage and report on the overall performance of the master campaign to assess the overall effectiveness of the entire campaign.

Journey Builder

Drag-and-drop campaign flow

Build automated multi-channel communication workflows by using drag-and-drop blocks, providing a visual and user-friendly interface.

50 blocks / journey

50 blocks / journey

50 blocks / journey

Pre-built journeys

Omni-channel campaign

Combine multi-channel interactions in a single campaign.

Multi-criteria target audience

Choose target audience based on multiple criteria.

A/B testing

Perform A/B testing with different versions to determine which version performs more effectively (can test up to 4 versions simultaneously).

Condition testing

Check if the target audience meets the specified conditions. If the audience meets the conditions, proceed with building the next journey.

Random split

Randomly allocate a number of target audience members to follow different journeys (up to 5 branches).

Rule-based split

Segment the target audience based on the specified conditions (up to 4 branches).

Limit send

Limit the number of profiles entering each block.

Interaction-based

Check if the profile has performed any interactions with the message, and then build a journey based on the interactions.

Wait

Wait for a predefined period of time.

Wait for event

Wait until the profile generates an event (online behavior).

Wait for a period of time

Profiles only move down to lower blocks within the configured time frames.

Save profile

Audience sync

Automatically synchronize advertising objects to Facebook & Google Ads.

Create a deal

Create immediate sales opportunities within the customer journey.

Embed tag

Call API

Easy integration with other systems through API endpoints.

Time setting

Set campaign activation time.

Record setting

Record campaign results immediately after the campaign ends or after a specified period of time.

Notifications

Receive results via one or multiple emails.

Repetition

Set up recurring message delivery intervals: daily/weekly/monthly/yearly or one-time delivery (non-recurring).

Recurred messages based on profile

Option to repeat the scenario for selected profiles according to business preferences.

Anti-spam mechanism

The system calculates the number of messages sent to avoid spamming customers.

Ads checking

Check if the profile agrees to receive SMS or call advertisements.

Resource checking

Check resources before activating a campaign. In case the resources are not sufficient, it will notify and enter a "Pending" state until the resources stabilize for campaign activation.

Email Builder

Multi-domain and subdomain

Register multiple domains or subdomains for email delivery.

Drag-and-drop interface

Design dynamic email marketing using drag-and-drop blocks for simplicity and ease of use.

Response email

Receive email replies from customers.

Choose email to receive message

Choose the email address to receive messages (either primary email or all email addresses associated with the profile).

Mass sending

Send bulk email marketing in a short period of time.

Rate limit

Email testing

Send test emails before running the actual campaign.

Reporting & Analytics

Track the number of successfully sent or failed emails, as well as opened or unopened emails.

Embed tag

Tag each link in the email to track customer behavior.

Tracking

Choose specific links for tracking.

Unlimited

Unlimited

Unlimited

Attach voucher

Attach vouchers to emails (send vouchers to customers via email marketing).

Scheduling

Schedule email delivery.

Personalization

Personalize the message and content in emails based on individual customer attributes.

Mobile Friendly and Responsive design

Edit and set email templates for various screen types: desktop, tablet, mobile.

Preview

Preview email templates on multiple screen types after design completion.

Save template

Save email templates to the existing email library in the system.

Export HTML

Export email templates to HTML files.

Pre-built email templates

Edit emails from the available template library.

Custom-Coded Templates

Allow users to edit code for detailed customization.

Upload HTML templates

Upload HTML email templates.

Pop-up Builder

Pop-up display

Display pop-ups on websites and apps.

Web & App

Web & App

Web & App

Design pop-up

Design pop-ups using drag-and-drop components such as text, buttons, images, forms, icons, countdowns, blocks, videos, and animations.

Pre-built pop-up template

Provide users with quick pop-up creation using a diverse collection of pre-designed templates.

Customized font

Option to add new fonts from Google Fonts or upload custom fonts for display in pop-ups.

Responsive & mobile friendly

Pop-up customization

Add and customize displayed fields in pop-ups.

Button design

Set up and design various buttons in pop-ups with tracking links for customer interactions.

Download pop-up

Download created pop-ups as .mopp files.

Data sync

Synchronize data collected from pop-ups with the existing data system.

Pop-up monitoring

Manage all pop-ups in a single interface based on their activation status.

Quick edit

View, activate, edit, delete, and duplicate pop-ups directly from the management interface.

Report & analytics

Generate reports on the effectiveness of pop-up reach over time.

Channel efficiency

Generate reports on the effectiveness of pop-ups by channel (web/app).

Landing page Builder

Design landing page

Design using drag-and-drop components such as headings, text, buttons, icons, forms, images, videos, accordions, containers, stacks, blocks, loops, countdowns, and animations.

Pre-built templates

Create quick pop-ups with a diverse collection of pre-designed templates. Additionally, components like buttons, icons, forms, etc., have ready-made templates for faster operations.

Responsive

Design responsive interfaces with various breakpoints.

Custom domain

Support user declaration of published landing page domains.

Auto save

Upload file

Create new landing pages by uploading files.

Chat integration

Integrate web live chat.

SEO

Optimize search engine optimization to improve the ranking of landing pages on search engines.

Marketing optimization

Quickly integrate with marketing services such as Google Analytics and Facebook Pixel.

Behavior tracking

Track interactions with buttons on LP.

Data sychronization

Configure data synchronization with other modules or systems (CDP, Sales...) through APIs or Google Sheets.

Quick action

View, edit, copy, delete, activate, and deactivate LP directly from the management interface.

Download templates

Allow users to download created LP templates as .mopage files.

Ads Audience Sync

Facebook Audience sync

Synchronize target audiences with Facebook Ads and run targeted advertising campaigns.

Google Audience sync

Synchronize target audiences with Google Ads and run targeted advertising campaigns.

Rule setup

Set up automated advertising rules to optimize cost and campaign effectiveness.

Lead form

Manage Lead Gen campaigns, automatically collect form data, and track campaign sources.

Account connect

Connect unlimited advertising accounts.

Journey Builder integration

Coordinate with Journey Builder scripts to quickly and automatically synchronize target audiences within marketing scenarios.

UTM & URL Management

Link shortener

Shorten links using the business's branded domain.

Custom

Custom

Custom

Link tracking

Track customer interactions with links in messages.

UTM tracking

Create UTM parameters and attach them to messages.

Report

Comprehensive reporting

Gain valuable insights with overview reports, campaign metrics, channel performance, message effectiveness, unsubscribe rates, journey analytics, and more.

Channel report

Channel-specific metrics report

Message report

Message-specific metrics report

Effectiveness report

Reach effectiveness and delivery failure report

Unsubcribe report

Unsubscribe rate report

Journey report

Detailed report within each journey

Message delivery tracking

Monitor the success and failure rates of message delivery across various channels.

Profile Completion Tracking

Keep tabs on the number of profiles that have completed or are yet to complete their customer journeys.

Dashboard

CDP dashboard

Statistics of profile count: total profiles, profiles with interactions, profiles by source, profiles by demographics, profiles by loyalty program, etc.

Marketing dashboard

Statistics of ongoing campaigns: key metrics of each campaign, such as reach, engagement, conversion rates, etc.

User access and permission

Access permission management for dashboard based on user accounts in the system.

Export

Data export functionality for dashboard.

Self-custom dashboard

User customization and creation of dashboards to display desired metrics.

Customization

Custom integration ($)

Integration of custom data sources based on business requirements (costs may apply).

N/A

New feature development ($)

Development of new features based on business requirements (costs may apply).

N/A

Service custom dashboard ($)

Customization of dashboards according to specific needs (costs may apply).

N/A

Customer support from Mobio team

Guides & tutorials

Detailed product documentation and user guides, regular email updates on features and policies, optimization guides for maximizing product effectiveness.

Comunity support

Membership in the Mobio Community, where users can engage with other members, share insights, and ask questions.

Email support

Resolution of inquiries and complaints via email with the Customer Support team during business hours (9/5) or priority support (24/7).

9/5

24/7

24/7

Phone & video call support

Resolution of inquiries and complaints through phone or video calls with the Customer Support team during business hours (9/5) or priority support (24/7).

9/5

24/7

24/7

Onboarding

Customer onboarding assistance by the Customer Support team to help set up initial steps upon logging into the software.

Assist

Dedicate

Dedicate

Review & consultation

Regular performance reviews of business operations and consulting for improving and optimizing software efficiency.

Consultant

Expert

Expert

Sales Management Comparison

Professional

$400

Enterprise

$1700

Enterprise Plus

Contact us

Access & permission

Group management

Manage data based on Profile groups and assign management permissions to employees.

Role-based access control (RBAC)

Access control based on assigning permissions and privileges to predefined roles or positions held by users, simplifying administration and enforcing security by granting access based on role assignments.

Attribute-based access control (ABAC)

Access control based on assigning permissions and privileges to predefined roles or positions held by users, simplifying administration and enforcing security by granting access based on role assignments.

N/A

Team

Create and manage teams within the system to enhance collaboration and productivity.

10 teams

Unlimited teams

Unlimited teams

Data processing

Refresh rate dashboard

Data in the dashboard is automatically updated and refreshed, ensuring that you always have the most current information at your fingertips.

1 - 2 hour

30 minutes

30 minutes

File storage attachment

Empower each agent with ample file storage capacity to efficiently manage and store attachments.

5GB

10GB

10GB

Sales agent management

Lead routing to team

Configure the scope of responsibility for each team.

Lead routing to agent

Configure the scope of responsibility for each agent.

Scope of responsibility

Define the scope of responsibility and common tasks that the team handles.

Notification

Send notifications when multiple orders are unassigned.

Supporting team

Determine the number of teams involved in support.

Delegation

Multi-level management

Set up a two-tier hierarchy within each team: Managers and employees.

Advanced access

Set up access rights and tracking for sales opportunities.

Lead management

Auto-generate lead

Track oppty

Tag automation

Dynamic fields

10 fields

Unlimited fields

Unlimited fields

Filter

Lead monitoring

Save view

Deal owner & deal supporter

Lead marking

Notification

Email, SMS

Records storage

Behavior storage

Timeline

Sales pipeline

Pipeline setup

Set up sales processes based on products or services.

Deal status management

Set up sales processes to manage the status of sales opportunities.

Team permission

Configure process access rights for each employee group.

Number of pipeline

Create sales pipelines for your team to track deals and opportunities.

10 pipelines

Unlimited pipelines

Unlimited pipelines

Multi pipeline

Add multiple sales processes.

Add-on sales cycle

Modify or add new stages to the sales opportunity process.

Lead following

Automatically assign a default sales process or assign based on rules when a deal is created.

SLA setup

Set up SLAs for each stage of the sales process.

Lead routing to team

Automation

Automatically assign sales opportunities to specific sales processes.

Sales process

Set up the sales processes that teams can participate in.

Condition check

Check conditions before assigning sales opportunities.

Team-based

Assign opportunities to designated teams.

Location-based

Assign opportunities based on assigned regions.

Profile assignment

Assign opportunities to the last team providing support to the profile.

Comapny assignment

Assign opportunities to the last team providing support to the company.

Skill-bssed

Assign opportunities based on support skills.

Stop assigning

Stop assigning opportunities in the general queue or team queue.

Lead routing to agents

Lead return

Set sales opportunities to return to the general assignment queue when no suitable employee is found.

Designation

Default to assigning sales opportunities to designated accounts when no suitable employee is found.

Limit assignment

Set a maximum number of sales opportunities per member to handle.

Condition check

Check conditions before assigning.

Random

Randomly assign to one member.

Priority

Prioritize the member with the fewest sales opportunities.

Information

Assign based on member information.

Product expertise

Assign based on the member's assigned products.

Location

Assign based on the member's assigned regions.

Skill

Assign based on agents' skills.

Profile Owner

Assign to the Profile Owner.

Company Owner

Assign to the Company Owner.

Profile assignment

Assign to the last Deal Owner providing support to the profile.

Company assignment

Assign to the last Deal Owner providing support to the company.

Top producer

Assign based on the member's KPI effectiveness.

Stop assigning

Stop assigning in the general queue.

Not assign

Set up non-assignment for designated members.

Lead retrieval

Time-based retrieval

Set up rules for reclaiming unprocessed opportunities after a certain period of assignment.

Customized rule

Set up separate rules for reclamation for teams or for each sales process.

Copy rules

Copy reclamation rule configurations from other teams.

Deal automation

If-then auto-process

Create and manage automation rules based on conditions that trigger corresponding actions. View the list of automation rules here.

Multi condition and action

Diverse conditions and actions are available.

Lead assign automation

Automatically assign opportunities to teams and sales representatives when certain conditions are met.

Notification

Send internal notifications when opportunities are automatically assigned.

Dynamic field

Set up automatic addition of custom fields for opportunities.

Auto-assignment rule

Configure separate automation rules for each sales process.

Limit action

Allow up to 5 actions to be selected in a single automatic assignment rule.

Multi assignment rule

Enable setting up multiple assignment rules within a single sales process.

Task management

Task & calendar

Allow creating multiple new tasks and scheduling reminders related to opportunities.

Follow-up task

Allow creating follow-up tasks immediately after scheduled tasks.

Tag & note

Allow tagging user names in task content or notes for coordination.

Notification

Receive notifications when tagged in task content or notes.

Auto-notification

Automatically send notifications via email or push notification to sales representatives when there are new opportunities, tasks exceeding the assignment threshold, or overdue tasks.

KPI management

Frequently setup

Set annual and quarterly KPI targets.

User setup

Set individual KPI targets for each employee.

Auto-calculation

Automatically calculate the actual KPI achievement rate compared to the targets.

Dashboard

Sales dashboard

Unlock a powerful sales dashboard that offers in-depth analytics and insights, allowing you to evaluate agent performance across various metrics, including products sold, deals won, and key performance indicators (KPIs).

User access and permission

Grant access to the dashboard based on user accounts in the system.

Export

Export dashboard data to a file.

Self-custom dashboard

Allow users to create and customize their own dashboard to display desired metrics.

Customization

Mobile app ($)

Develop a mobile sales app for sales representatives.

New feature development ($)

Develop new features based on business requirements.

Service custom dashboard ($)

Customize the dashboard according to specific requirements.

Customer support from Mobio team

Guides & tutorials

Detailed product documentation and user guides, regular email updates on features and policies, optimization guides for maximizing product effectiveness.

Comunity support

Membership in the Mobio Community, where users can engage with other members, share insights, and ask questions.

Email support

Resolution of inquiries and complaints via email with the Customer Support team during business hours (9/5) or priority support (24/7).

Phone & video call support

Resolution of inquiries and complaints through phone or video calls with the Customer Support team during business hours (9/5) or priority support (24/7).

Onboarding

Customer onboarding assistance by the Customer Support team to help set up initial steps upon logging into the software.

Review & consultation

Regular performance reviews of business operations and consulting for improving and optimizing software efficiency.

Services Management Comparison

Professional

$400

Enterprise

$1700

Enterprise Plus

Contact us

Access & permission
Data Processing

Refresh rate dashboard

Data in the dashboard is automatically updated and refreshed, ensuring that you always have the most current information at your fingertips.

Data limit

100MB/Agent
File storage attachment: 5GB

200MB/Agent
File storage attachment: 10GB

200MB/Agent
File storage attachment: 10GB

Number of workflow

Streamline tasks, processes, and approvals with automated workflows, ensuring smooth collaboration and increased productivity while adhering to predefined business rules.

5 workflows

100 workflows

Unlimited

In-depth analysis

The application of context analysis (utilizing NLP, Text/Voice) enables the generation of comprehensive reports addressing customer complaint matters.

N/A

Social Management
Web Live Chat
Chat Management
Chat Routing
Chat Retrieval
Call Center
Survey
Ticket Management
Loyalty Management

Customer info

Manage customer information such as: Name, description, discount type/issuance type, application time, validity, applicable targets, etc.

N/A

Store info

Manage store information: Name, information, images, address, map, etc.

N/A

Discount config

Configure discount types: Value-based or percentage-based.

N/A

Issurance config

Configure isssuance types: Free gift (through marketing campaigns), points redemption, value-based gift according to the invoice.

N/A

Voucher code

Create voucher codes: Limit on the total number of codes in the program, for each customer, number of codes issued per day, time interval between code retrievals, validity period.

N/A

Loyalty policy

Configure loyalty policies: Application time, applicable locations, applicable targets.

N/A

Point config

Configure point definition & expiration: Consumer points and evaluation points.

N/A

Point accumulation conditions

Allow configuring the number of points added based on card levels.

N/A

Card level policy

N/A

Card approval

Manual or automatic card approval.

N/A

Tier policy

Configure tier policy

N/A

Voucher config

Award vouchers to customers.

N/A

Personalization

Personalize messages when awarding points and vouchers to customers.

N/A

Voucher validation

N/A

Post-transaction evaluation

N/A

Notifications

Receive notifications when customers provide negative feedback.

N/A

Configure policy

Configure policies based on different invoice value tiers.

N/A

Import

Configure policies based on other programs: Manual input, Excel import.

N/A

Voucher code inventory

Upload and manage voucher code inventory (or the system generates codes automatically).

N/A

Card code inventory

Upload and manage member card code inventory (or the system generates codes automatically).

N/A

Report

Statistical reports on voucher program results, voucher utilization efficiency, revenue generated from voucher programs, detailed reports for each profile.

N/A

File export

Export report files to Excel.

N/A

Dashboard

Service dashboard

Statistic of of employees handling fanpages, call centers, tickets, etc.

Ticket dashboard

Statistics on unassigned tickets, new tickets, and completed tickets over time, average response and resolution time for tickets, ticket priority levels.

User access and permission

Access control for dashboards based on user accounts in the system.

Export

Exporting dashboard data to file format.

Self-custom dashboard

User-generated and customizable dashboards to display desired metrics.

Customization

Mobile app ($)

Develop a mobile sales app for sales representatives.

N/A

New feature development ($)

Develop new features based on business requirements.

N/A

Service custom dashboard ($)

Customize the dashboard according to specific requirements.

N/A

Customer Support From Mobio Team

Guides & tutorials

Detailed product documentation and user guides, regular email updates on features and policies, optimization guides for maximizing product effectiveness.

Comunity support

Membership in the Mobio Community, where users can engage with other members, share insights, and ask questions.

Email support

Resolution of inquiries and complaints via email with the Customer Support team during business hours (9/5) or priority support (24/7).

9/5

24/7

24/7

Phone & video call support

Resolution of inquiries and complaints through phone or video calls with the Customer Support team during business hours (9/5) or priority support (24/7).

9/5

24/7

24/7

Onboarding

Customer onboarding assistance by the Customer Support team to help set up initial steps upon logging into the software.

Assist

Dedicate

Dedicate

Review & consultation

Regular performance reviews of business operations and consulting for improving and optimizing software efficiency.

Consultant

Expert

Expert

CMS Management Comparison

Professional

$400

Enterprise

$1700

Enterprise Plus

Contact us

Product library

Product import

Add and update products in bulk using an Excel file.

Product monitoring

Manage products with various information such as product name, SKU, description, images, etc.

Dynamic fields

Create and define custom fields (attributes) for products based on business needs.

Advanced filter

Flexible filtering options to filter products based on various information such as price, inventory status, branch, store, product lifecycle, etc.

Quick edit

Easily update and edit product information.

Delete

Effortlessly remove products that are no longer in the product catalog.

Save log

Store logs of the creation and most recent update time of products to track real-time updates.

Related product

Associate complementary products to increase cross-selling and upselling opportunities or provide quick suggestions for similar products.

Product category

3-level product category

Create and manage product categories. A category can have up to 3 levels of hierarchy.

Quick edit

Easily update and quickly edit category information.

Category code

Manage category codes: manually create codes according to business rules or let the system generate them automatically.

Multi-language

Multi-language support for product categories.

Producer

Manage products by manufacturer.

Media library

Monitoring

Create and manage media folders, allowing convenient organization of various content types for easy searching.

Capacity limit

Upload and store files up to 5GB in formats such as .gif, .jpg, .jpeg, .png, and files up to 10MB in formats such as .doc, .docx, .xls, .xlsx, .ppt, .pptx, .pdf.

Filter

Sort and filter media based on creation time, update time, and file size.

Survey

Create & edit

Design and customize surveys by adjusting the content, question order, question types, and survey colors.

Questions & pages

No limit on the number of questions or pages within a survey.

Draft & preview

Save drafts and preview surveys before publishing.

Responsive

Compatible and displayable on various desktop and mobile devices.

Data collection

Require respondents to provide personal information before taking the survey and collect and consolidate this data in the system.

Scheduling & notification

Set automatic survey end time and receive email notifications upon completion.

Real-time report

Real-time reporting of survey responses.

Detailed report

Combined reporting of metrics (link opens, survey completions, response counts) and visual charts to provide an overview of response trends.

Export

Export reports in two selectable formats: .PDF and .XLS.

Monitoring

Manage and search surveys by name, creation time, update time, and survey status.

Delivery

Distribute surveys through various methods: QR code, link, marketing campaigns.

Mobile app interface

Banner

Configure the position of banners displayed on the app and set the banner display duration.

News

Create news articles to be displayed on the app and set the news display duration.

Video

Configure videos to be displayed on the app and set the video display duration.

In-app notifications

Create in-app notifications, schedule notification delivery, and track customer interactions with notifications by tagging.

URL & UTM Management

Custom domain

Configure with the business's own domain.

Company domain

Company domain

Company domain

Link shortener

Shorten links using the configured business domain.

Link tracking

Track and view reports on customer interactions with the configured links.

Generate UTM code

Create and manage UTM parameters according to business needs.

UTM tracking

Insert UTM codes into messages while designing campaigns on Journey Builder.

Integration

Track UTM codes on systems like GA4, Meta Pixel.

Voucher Management

Voucher monitoring

Manage vouchers based on various information fields such as name, description, discount type/issuance method, application time, validity, applicable target, etc.

N/A

Discount configuration

Configure discount types based on value or percentage.

N/A

Release configuration

Configure issuance methods such as free gift, point redemption, or value-based gifting.

N/A

Voucher code configuration

Configure voucher codes with limits on the total number of codes for the entire program, per customer, daily code issuance, time interval between code retrievals, and validity period.

N/A

Voucher policy configuration

Configure voucher application policies based on time, location, and target audience.

N/A

Storage management

Create and manage voucher code repositories for both shared and program-specific codes.

N/A

Voucher point

Award voucher points to customers based on invoice value or specific business programs.

N/A

Voucher checker

Authenticate and verify the validity of vouchers.

N/A