Hồ sơ khách hàng - bệnh nhân toàn diện
CDP tích hợp dữ liệu từ nhiều nguồn (lịch sử khám, thiết bị đeo,...) để tạo ra hồ sơ toàn diện về từng bệnh nhân.
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In the rapidly changing Healthcare industry, our versatile CDP provides solutions to help organizations overcome challenges, improve patient experiences, and stay ahead in the evolving landscape.
Privacy and security are always at top-of-mind for healthcare services.
Patients want a comfortable clinic service and won’t hesitate to leave if the services don’t meet their expectations.
Since the outbreak, people work online, shop online, and want to be taken care of online as well.
Each patient needs different treatments and it’s crucial to give them personalized care.
By using a CDP, healthcare businesses not only gather customer feedback but also make it easy to create customer-centric roadmaps based on this feedback and help connect customer data to the best-in-class stack necessary to create an excellent customer experience.
Surveys are the most cost-effective and reliable approach to collecting your patients’ opinions. With Mobio survey form that connects directly to CDP, you can gather patients’ reviews and have a deeper understanding of what your clinic’s strengths are, attracting and maintaining long-term patient relationships.
Give your customer a 5-star service with our Services Management. We also provide smart response rules that help your team reply to customers in under a minute and minimize your churn rate! But wait! There are more!
CX is a vital component in today's healthcare service as patients now want a fulfill personalized experience. Mobio helps healthcare business keep their eyes off patients from the moment they first visit your site, to the time they first make their first apointment, and help you upsell, cross-sell using voucher strategy.
Mobio thrives in the banking sector, serving almost one-third of the Vietnamese market. Our confidence stems from providing highly effective, tailored solutions for each bank's unique needs. Ready to embark on your digital transformation journey?
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Feel free to request a demo to see how our product works!