Customer

SEE OVERVIEW >>

Product

marketing management

Journey Builder

Email Builder

Trigger Campaign

sales management

Lead Distribution

Sales Pipeline

Task Management

service management

Social & Chat

Ticketing

Loyalty Management

SEE OVERVIEW >>
Pricing

Library

Blog

Product Announcement

Use Cases

News & Events

Help Center

Why Mobio?

SEE OVERVIEW >>

About Us

Our Story

Career

We're hiring

Our Partners
Package Special offer
  • Business Suite
  • Bundle

Modules

  • CDP & Marketing
  • Sales
  • Services
  • CMS

Choose a plan that fits your business

Choose your packages & modules

Small business
Medium & Large business
Customized service

COMING SOON

We will be landing this package soon. Add your email below and be among the first to know when we officially take fight.

COMING SOON

We will be landing this package soon. Add your email below and be among the first to know when we officially take fight.

Enterprise Plus

The most powerful stack for Large Enterprise

If you are a large enterprise with special requirements, we believe this plan is for you. Kindly contact our consultant for high-level meeting and negotiation.

Trusted by

Completed features of

Limitless Scalability
Real-Time Data Insights
Customer Data Platform
Marketing Management
Sales Management
Service Management
Loyalty Management
24/7 Dedicated Support
Flexible Deployment Options
Tailored Customization Services
see full comparison >>

Still don’t know which plan to choose?

Frequently Asked Questions

How do I estimate my MTPs?
MTP is the number of profiles that have generated events within a given month. You can have a deep knowledge of MTP in this article
How can I buy software?
There are 2 available methods for purchasing the software: using Paypal or utilizing e-contracts.
What is the benefit of buying 2 modules upward?
As a first-time buyer of the software, you will be offer 2 months of free usage. This offer is exclusively available for new customers.
Which types of businesses are suitable for the Enterprise Plus plan?
If your business has special requirements such as unlimited MTPs or users, on-premises deployment, the ability to change or remove logos, or any other special requests, then the Enterprise Plus plan is tailored for you. Please leave your contact information here, and our consultants will promptly get in touch with you.
Can I use Mobio if I have less than 100,000 MTPs?
You can still use Mobio if you have less than 100,000 MTPs, but please note that this minimum number is required to initiate the usage.
What is the time frame for completing the payment?
We do not impose a time limit for completing your payment. However, it is necessary to finalize your payment in order to activate your account.
What happens if I exceed the number of MTPs and users included in my plan during the annual contract?
If you choose to pay with Paypal, our system will automatically upgrade your plan, ensuring a seamless transition. Alternatively, you can contact our Customer Support team to request data deletion, preventing it from reaching your storage limit. For payments made through e-contracts, our system will automatically charge your credit, which may result in an earlier expiration of your license.
What types of support does Mobio offer?
Both the Professional and Enterprise plans include live chat, live video call, and email support. Exclusively, the Enterprise and Enterprise Plus plans offer additional benefits such as 24/7 support with a dedicated Customer Success agent and monthly reviews conducted by our team of experts.
More questions? ask us here >>

Create your bundle and receive 2 months free for your first purchase

CDP & Marketing Management

MTPs

Monthly Tracked Profiles

Professional Plan

Billed at $400/mo

Enterprise Plan

Billed at $1,400/mo

Sales Management

Users

Number of sales agents

Professional Plan

Billed at $200/mo

Enterprise Plan

Billed at $400/mo

Services Management

Users

Number of service agents

Professional Plan

Billed at $200/mo

Enterprise Plan

Billed at $400/mo

Add-ons

Custom integration

New feature development

Mobile app

Your Bundle

Buying bundle, you’ll be offered 2 months free

$620/mo + additional fee Additional fee

billed annually10,560

Your bundle is empty. Do you need help to create a package that fits your business?

professional

CDP & Marketing Management

$400/mo

Includes 100,000 MTPs

professional

Sales Management

$220/mo

Includes 10 users

enterprise

Service Management

$480/mo

Includes 12 users

Custom integration

New feature development

Mobile app

Send your request to sales >>

Still don’t know which plan to choose?

Frequently Asked Questions

How do I estimate my MTPs?
MTP is the number of profiles that have generated events within a given month. You can have a deep knowledge of MTP in this article
How can I buy software?
There are 2 available methods for purchasing the software: using Paypal or utilizing e-contracts.
What is the benefit of buying 2 modules upward?
As a first-time buyer of the software, you will be offer 2 months of free usage. This offer is exclusively available for new customers.
Which types of businesses are suitable for the Enterprise Plus plan?
If your business has special requirements such as unlimited MTPs or users, on-premises deployment, the ability to change or remove logos, or any other special requests, then the Enterprise Plus plan is tailored for you. Please leave your contact information here, and our consultants will promptly get in touch with you.
Can I use Mobio if I have less than 100,000 MTPs?
You can still use Mobio if you have less than 100,000 MTPs, but please note that this minimum number is required to initiate the usage.
What is the time frame for completing the payment?
We do not impose a time limit for completing your payment. However, it is necessary to finalize your payment in order to activate your account.
What happens if I exceed the number of MTPs and users included in my plan during the annual contract?
If you choose to pay with Paypal, our system will automatically upgrade your plan, ensuring a seamless transition. Alternatively, you can contact our Customer Support team to request data deletion, preventing it from reaching your storage limit. For payments made through e-contracts, our system will automatically charge your credit, which may result in an earlier expiration of your license.
What types of support does Mobio offer?
Both the Professional and Enterprise plans include live chat, live video call, and email support. Exclusively, the Enterprise and Enterprise Plus plans offer additional benefits such as 24/7 support with a dedicated Customer Success agent and monthly reviews conducted by our team of experts.
More questions? ask us here >>
Small business
Medium & Large business
Customized service

COMING SOON

We will be landing this package soon. Add your email below and be among the first to know when we officially take fight.

Professional

Start at $400/mo $400/mo

billed annually at $4,800/yr

Start at 100,000 MTPs/mo

MTPs

Monthly Tracked Profiles

See how to calculate the price

Request your plan
Maximum 400,000 MTPs
12 months data retention (event)
1-2 hour dashboard refresh rate
Unlimited data resources
Unlimited data destinations
Unlimited dynamic fields
Unlimited dynamic events
Customer 360 View
Profile management
Company management
Data enrichment
Data unification
Segmentation
Multi channels integration
Personalization
Master campaign
Journey builder
50 blocks per journey
Anti-spam protection
Limited number of messages sent
Unlimited links tracked
Email builder
Pop-up builder
Landing page builder
Ads Audience Sync
URL management
UTM tracking
Marketing completed report
Advanced dashboards
9/5 dedicated support
Role-based access control (RBAC)
Enterprise

Start at $1,700/mo $1,700/mo

billed annually at $20,400/yr

Start at 500,000 MTPs/mo

MTPs

Monthly Tracked Profiles

See how to calculate the price

Request your plan
Maximum 5,000,000 MTPs
12 months data retention (event)
30 minutes dashboard refresh rate
Unlimited data resources
Unlimited data destinations
Unlimited dynamic fields
Unlimited dynamic events
Customer 360 View
Profile management
Company management
Data enrichment
Data unification
Segmentation
Multi channels integration
Personalization
Master campaign
Journey builder
50 blocks per journey
Anti-spam protection
Unlimited number of messages sent
Unlimited links tracked
Email builder
Pop-up builder
Landing page builder
Ads Audience Sync
URL management
UTM tracking
Marketing performance report
Advanced dashboards
24/7 dedicated support
Role-based access control (RBAC)
Attribute-based access control (ABAC)
Customization
see full comparison >>

Enterprise Plus

The most powerful stack for Large Enterprise

If you are a large enterprise with special requirements, we believe this plan is for you. Kindly contact our consultant for high-level meeting and negotiation.

Trusted by

Completed features of

Limitless Scalability
Real-Time Data Insights
Customer Data Platform
Marketing Management
Sales Management
Service Management
Loyalty Management
24/7 Dedicated Support
Flexible Deployment Options
Tailored Customization Services

Still don’t know which plan to choose?

Frequently Asked Questions

How do I estimate my MTPs?
MTP is the number of profiles that have generated events within a given month. You can have a deep knowledge of MTP in this article
How can I buy software?
There are 2 available methods for purchasing the software: using Paypal or utilizing e-contracts.
What is the benefit of buying 2 modules upward?
As a first-time buyer of the software, you will be offer 2 months of free usage. This offer is exclusively available for new customers.
Which types of businesses are suitable for the Enterprise Plus plan?
If your business has special requirements such as unlimited MTPs or users, on-premises deployment, the ability to change or remove logos, or any other special requests, then the Enterprise Plus plan is tailored for you. Please leave your contact information here, and our consultants will promptly get in touch with you.
Can I use Mobio if I have less than 100,000 MTPs?
You can still use Mobio if you have less than 100,000 MTPs, but please note that this minimum number is required to initiate the usage.
What is the time frame for completing the payment?
We do not impose a time limit for completing your payment. However, it is necessary to finalize your payment in order to activate your account.
What happens if I exceed the number of MTPs and users included in my plan during the annual contract?
If you choose to pay with Paypal, our system will automatically upgrade your plan, ensuring a seamless transition. Alternatively, you can contact our Customer Support team to request data deletion, preventing it from reaching your storage limit. For payments made through e-contracts, our system will automatically charge your credit, which may result in an earlier expiration of your license.
What types of support does Mobio offer?
Both the Professional and Enterprise plans include live chat, live video call, and email support. Exclusively, the Enterprise and Enterprise Plus plans offer additional benefits such as 24/7 support with a dedicated Customer Success agent and monthly reviews conducted by our team of experts.
More questions? ask us here >>
Small business
Medium & Large business
Customized service

COMING SOON

We will be landing this package soon. Add your email below and be among the first to know when we officially take fight.

Professional

Start at $220/mo $220/mo

billed annually at $2,640/yr

Start at 10 users/mo

See how to calculate the price

Users

Number of sales agents

Request your plan
Maximum of 100 users
10 teams
1-2 hour dashboard refresh rate
Sales agent management
Advanced access permission
Pipeline management
10 sales pipelines
Opportunity management
10 dynamic fields
Lead routing
Lead retrieval
Deal automation
Task management
KPI management
Advanced dashboards
9/5 dedicated support
Group management
Role-based access control (RBAC)
Enterprise

Start at $430/mo $430/mo

billed annually at $5,160/yr

Start at 10 users/mo

See how to calculate the price

Users

Number of sales agents

Request your plan
Maximum of 1,000 users
Unlimited teams
30 minutes dashboard refresh rate
Sales agent management
Advanced access permission
Pipeline management
Unlimited sales pipelines
Opportunity management
Unlimited dynamic fields
Lead routing
Lead retrieval
Deal automation
Task management
KPI management
Advanced dashboards
24/7 dedicated support
Group management
Role-based access control (RBAC)
Attribute-based access control (ABAC)
Customization
see full comparison >>

Enterprise Plus

The most powerful stack for Large Enterprise

If you are a large enterprise with special requirements, we believe this plan is for you. Kindly contact our consultant for high-level meeting and negotiation.

Trusted by

Completed features of

Limitless Scalability
Real-Time Data Insights
Customer Data Platform
Marketing Management
Sales Management
Service Management
Loyalty Management
24/7 Dedicated Support
Flexible Deployment Options
Tailored Customization Services

Still don’t know which plan to choose?

Frequently Asked Questions

How do I estimate my MTPs?
MTP is the number of profiles that have generated events within a given month. You can have a deep knowledge of MTP in this article
How can I buy software?
There are 2 available methods for purchasing the software: using Paypal or utilizing e-contracts.
What is the benefit of buying 2 modules upward?
As a first-time buyer of the software, you will be offer 2 months of free usage. This offer is exclusively available for new customers.
Which types of businesses are suitable for the Enterprise Plus plan?
If your business has special requirements such as unlimited MTPs or users, on-premises deployment, the ability to change or remove logos, or any other special requests, then the Enterprise Plus plan is tailored for you. Please leave your contact information here, and our consultants will promptly get in touch with you.
Can I use Mobio if I have less than 100,000 MTPs?
You can still use Mobio if you have less than 100,000 MTPs, but please note that this minimum number is required to initiate the usage.
What is the time frame for completing the payment?
We do not impose a time limit for completing your payment. However, it is necessary to finalize your payment in order to activate your account.
What happens if I exceed the number of MTPs and users included in my plan during the annual contract?
If you choose to pay with Paypal, our system will automatically upgrade your plan, ensuring a seamless transition. Alternatively, you can contact our Customer Support team to request data deletion, preventing it from reaching your storage limit. For payments made through e-contracts, our system will automatically charge your credit, which may result in an earlier expiration of your license.
What types of support does Mobio offer?
Both the Professional and Enterprise plans include live chat, live video call, and email support. Exclusively, the Enterprise and Enterprise Plus plans offer additional benefits such as 24/7 support with a dedicated Customer Success agent and monthly reviews conducted by our team of experts.
More questions? ask us here >>
Small business
Medium & Large business
Customized service

COMING SOON

We will be landing this package soon. Add your email below and be among the first to know when we officially take fight.

Professional

Start at $220/mo $220/mo

billed annually at $2,640/yr

Start at 10 users/mo

See how to calculate the price

Users

Number of service agents

Request your plan
Maximum of 100 users
10 teams
5 workflows
1-2 hour dashboard refresh rate
Social management
Web live chat
Chat management
Chat routing
Chat retrieval
Call center
Survey
Ticket management
Advanced dashboards
9/5 dedicated support
Group management
Role-based access control (RBAC)
Enterprise

Start at $430/mo $430/mo

billed annually at $5,160/yr

Start at 10 users/mo

See how to calculate the price

Users

Number of service agents

Request your plan
Maximum of 1,000 users
Unlimited teams
100 workflows
30 minutes dashboard refresh rate
Social management
Web live chat
Chat management
Chat routing
Chat retrieval
Call center
Survey
Ticket management
Advanced dashboards
24/7 dedicated support
Group management
Role-based access control (RBAC)
Attribute-based access control (ABAC)
Loyalty management
In-depth analysis
Customization
see full comparison >>

Enterprise Plus

The most powerful stack for Large Enterprise

If you are a large enterprise with special requirements, we believe this plan is for you. Kindly contact our consultant for high-level meeting and negotiation.

Trusted by

Completed features of

Limitless Scalability
Real-Time Data Insights
Customer Data Platform
Marketing Management
Sales Management
Service Management
Loyalty Management
24/7 Dedicated Support
Flexible Deployment Options
Tailored Customization Services

Still don’t know which plan to choose?

Frequently Asked Questions

How do I estimate my MTPs?
MTP is the number of profiles that have generated events within a given month. You can have a deep knowledge of MTP in this article
How can I buy software?
There are 2 available methods for purchasing the software: using Paypal or utilizing e-contracts.
What is the benefit of buying 2 modules upward?
As a first-time buyer of the software, you will be offer 2 months of free usage. This offer is exclusively available for new customers.
Which types of businesses are suitable for the Enterprise Plus plan?
If your business has special requirements such as unlimited MTPs or users, on-premises deployment, the ability to change or remove logos, or any other special requests, then the Enterprise Plus plan is tailored for you. Please leave your contact information here, and our consultants will promptly get in touch with you.
Can I use Mobio if I have less than 100,000 MTPs?
You can still use Mobio if you have less than 100,000 MTPs, but please note that this minimum number is required to initiate the usage.
What is the time frame for completing the payment?
We do not impose a time limit for completing your payment. However, it is necessary to finalize your payment in order to activate your account.
What happens if I exceed the number of MTPs and users included in my plan during the annual contract?
If you choose to pay with Paypal, our system will automatically upgrade your plan, ensuring a seamless transition. Alternatively, you can contact our Customer Support team to request data deletion, preventing it from reaching your storage limit. For payments made through e-contracts, our system will automatically charge your credit, which may result in an earlier expiration of your license.
What types of support does Mobio offer?
Both the Professional and Enterprise plans include live chat, live video call, and email support. Exclusively, the Enterprise and Enterprise Plus plans offer additional benefits such as 24/7 support with a dedicated Customer Success agent and monthly reviews conducted by our team of experts.
More questions? ask us here >>
Small business
Medium & Large business
Customized service

COMING SOON

We will be landing this package soon. Add your email below and be among the first to know when we officially take fight.

Professional

Start at $0

Free CMS included with all modules

Product library
Product category
Media library
Survey
App interface
URL & UTM management
Voucher storage
Enterprise

Start at $0

Free CMS included with all modules

Product library
Product category
Media library
Survey
App interface
URL & UTM management
Voucher storage
see all features >>

Enterprise Plus

The most powerful stack for Large Enterprise

If you are a large enterprise with special requirements, we believe this plan is for you. Kindly contact our consultant for high-level meeting and negotiation.

Trusted by

Completed features of

Limitless Scalability
Real-Time Data Insights
Customer Data Platform
Marketing Management
Sales Management
Service Management
Loyalty Management
24/7 Dedicated Support
Flexible Deployment Options
Tailored Customization Services

Still don’t know which plan to choose?

Frequently Asked Questions

How do I estimate my MTPs?
MTP is the number of profiles that have generated events within a given month. You can have a deep knowledge of MTP in this article
How can I buy software?
There are 2 available methods for purchasing the software: using Paypal or utilizing e-contracts.
What is the benefit of buying 2 modules upward?
As a first-time buyer of the software, you will be offer 2 months of free usage. This offer is exclusively available for new customers.
Which types of businesses are suitable for the Enterprise Plus plan?
If your business has special requirements such as unlimited MTPs or users, on-premises deployment, the ability to change or remove logos, or any other special requests, then the Enterprise Plus plan is tailored for you. Please leave your contact information here, and our consultants will promptly get in touch with you.
Can I use Mobio if I have less than 100,000 MTPs?
You can still use Mobio if you have less than 100,000 MTPs, but please note that this minimum number is required to initiate the usage.
What is the time frame for completing the payment?
We do not impose a time limit for completing your payment. However, it is necessary to finalize your payment in order to activate your account.
What happens if I exceed the number of MTPs and users included in my plan during the annual contract?
If you choose to pay with Paypal, our system will automatically upgrade your plan, ensuring a seamless transition. Alternatively, you can contact our Customer Support team to request data deletion, preventing it from reaching your storage limit. For payments made through e-contracts, our system will automatically charge your credit, which may result in an earlier expiration of your license.
What types of support does Mobio offer?
Both the Professional and Enterprise plans include live chat, live video call, and email support. Exclusively, the Enterprise and Enterprise Plus plans offer additional benefits such as 24/7 support with a dedicated Customer Success agent and monthly reviews conducted by our team of experts.
More questions? ask us here >>

Let's stay connect

Talk to our experts to get more insights
about your own business case

Start with us

Start manage customer data and elevate your business today.

Start with us

Start manage customer data and elevate your business today.

Customer Use Cases BFSI Retail Real Estate Healthcare
Product Customer data platform Marketing Management Journey Builder Email Builder Trigger Campaign
Sales Management Lead Distribution Sales Pipeline Task Management
Service Management Social & Chat Ticketing Loyalty Management
Library Blog Use Cases Product Announcement News & Events Why Mobio? Help Center
Pricing About Us Our Story Our Partners Career
Contact T: +84 90 343 9982 E: support@mobio.io
ADDRESS

Headquarter: 17th Floor, HL Tower, 82 Duy Tan Str., Dich Vong Hau Ward, Cau Giay Dis., Hanoi

Southern Branch: 7th Floor, Minh Long Tower, No.17, Ba Huyen Thanh Quan Str., District 3, HCM City

© 2022 MOBIO v1.2.3

Privacy policy
Back to Top
THANK YOU
Thank you for your interest in MOBIO CDP solutions! Our consultant will contact you soon!
Glad to have you!

Thank you for subscribing! From now on you’re the first to receive our newsletter and up-to-date industry news!

Feel free to request a demo to see how our product works!

Customer

Use Cases

industries

BFSI

Retail

Real Estate

Healthcare

Product

Overview

mobio cdp

Marketing management

Journey Builder

Email Builder

Trigger Campaign

sales management

Lead Distribution

Sales Pipeline

Task Management

service management

Social & Chat

Ticketing

Loyalty Management
Pricing

Library

Overview

Blog

Product Announcement

Use Cases

News & Events

Help center

Why Mobio?

About Us

Our Story

Career

Our Partners

CONTACT SALES

How to calculate the price

You’ll pay based on number of MTPs for CDP & Marketing tool, and number of users for Sales and Service tools. Your change fee will be total price of CDP & Marketing plus price of Sales plus price of Service, with 10% dícount.

CDP & Marketing Management

MTPs

billed at

100,000 to 400,000

$400/mo per 100,000

400,001 to 500,000

$1,400/mo*

500,001 to 1,000,000

$300/mo per 100,000

1,000,001 to 2,000,000

$250/mo per 100,000

2,000,001 to 3,000,000

$200/mo per 100,000

3,000,001 to 5,000,000

$150/mo per 100,000

5,000,001 +

Contact us

Note: If you have 400,000 MTPs, you’ll be charged $1,600/mo. But if you have 500,000 MTPs, you’ll be charged $1,400/mo. This is a discount offered for Enterprise Plan. Therefore, if you have 600,000 MTPs, you’re will be charged $1,400 + $300 = $1,700/mo.

Sales & Service Management

Package

Billed at

billed at

Professional

10 users

$20/mo per user

Enterprise

10 users

$40/mo per user

Note: Users of sales and service tool are different. For example, if you have an employee that using both sales and service tool in Professional plan, you’ll be charged $20/mo for sales and $20/mo for service, bringing your total to $40/mo for that employee.

How to calculate the price

CDP & Marketing Management

If you’re using CDP & marketing tool, you will only be charged based on the number of MTPs (Monthly Tracked Profiles). If your number of MTP count exceeds a specific limit, we’ll contact you to upgrade to a higher plan.

PROFESSIONAL PLAN

MTPs

billed at

First 100,000

$400/mo

100,001 to 400,000

$40/mo per 10,000

400,001 +

Upgrade to Enterprise Plan*

ENTERPRISE PLAN

MTPs

billed at

First 500,000

$1,700/mo

500,001 to 1,000,000

$300/mo per 100,000

1,000,001 to 2,000,000

$250/mo per 100,000

2,000,001 to 3,000,000

$200/mo per 100,000

3,000,001 to 5,000,000

$150/mo per 100,000

5,000,001 +

Contact us

Note: If you’re using Professional Plan and you have 400,000 MTPs, your monthly charge will be $1,600. However, if you have 400,001 to 500,000 MTPs, you will be automatically upgraded to Enterprise Plan and be charged monthly at $1,700. This is a special offer when user upgrade to a higher plan.

This pricing is applicable specifically for CDP & Marketing Management with MTPs.

How to calculate the price

Sales & Service Management

If you’re using sales and service tool, you'll only pay for number of users.

If your number of users reach a certain limit, we’ll contact you to upgrade to a higher plan.

Package

billed at

Professional

$22/mo per user

Enterprise

$43/mo per user

Note: Users of the Sales and Service tools are different. For example, if you have an employee who utilizes both the Sales and Service tools in the Professional plan, you will be charged $10 per month for Sales and an additional $10 per month for Service, making the total cost $20 per month for that specific employee.

This pricing is applicable specifically for Sales Management & Service Management tools.

Your request

FULL NAME *

This field cannot be blank

PHONE NUMBER *

This field cannot be blank

REQUEST

CDP & Marketing Management

100,000 MTPs

Sales Management

0 users

Service Management

0 users

Custom integration

New feature development

Mobile app

CDP & Marketing Management Comparison

Professional

$400

Enterprise

$1700

Enterprise Plus

Contact us

Access & permission

Role-based access control (RBAC)

Access control method based on assigning permissions and privileges to predefined roles or positions held by users, simplifying administration and enforcing security by granting access based on role assignments.

Attribute-based access control (ABAC)

Access control method based on evaluating attributes and their values associated with users, objects, and the environment, enabling flexible and dynamic access control decisions considering contextual factors.

N/A

Data processing

Data retention (event)

Your data of customer behavior will be securely stored and available for access and analysis. You can refer back to your data or perform historical analysis with ease.

12 months

12 months

On-Demand

Refresh rate dashboard

Data in the dashboard is automatically updated and refreshed, ensuring that you always have the most current information at your fingertips.

1-2 hours

30 minutes

30 minutes

Data in & out

Web

App

Social channel

Call center

API

Webhook

Speadsheet

Data destination

Unlimited

Unlimited

Unlimited

360 Customer View

Demographic

Store all demographic information such as full name, gender, date of birth, address, occupation, religion, and marital status of the profile.

Campaign interaction

Store customer interaction behaviors with communication campaigns, such as message receipt/opening, link clicks within messages, and message responses

Social interaction

Store customer interaction behaviors with social media channels such as comments, messages, reactions, and automatically detecting customer sentiment in their comments.

Loyalty interaction

Store loyalty data such as rating points, consumption points, card tier, and customer usage behavior of vouchers.

N/A

Web interaction

Store customer web browsing behaviors such as page views, view duration, scroll percentage, and abandoned shopping carts.

Mobile interaction

Store mobile app usage behaviors such as app installation, login, updates, screen pauses/exits, pause duration, and button clicks.

Dynamic field

Store any desired information (attributes) of profiles based on business needs.

Unlimited

Unlimited

Unlimited

Dynamic event

Store any desired online behaviors (events) of profiles based on business needs.

Unlimited

Unlimited

Unlimited

Auto-recognition

Automatically detect and store phone numbers or email addresses in customer comments and messages.

Tag tracking

Collect and store customer interaction behaviors by adding tag.

Recording

Store recorded call files with customers (in 3 months), store chat history (in 1 year), store comment history (in 1 month).

Save profile set

Create segments to categorize profiles for marketing, sales, advertising, or integration with other systems.

Internal interaction

Store business interactions with customers such as phone calls, text messages, and emails.

Internal task & note

Store tasks and related notes pertaining to Profiles or Companies.

Profile management

Profile update

Add and update profiles in bulk by uploading file.

Identified monitoring

Manage identity profiles: profiles with identifying information such as phone numbers/emails/social IDs, ID card numbers, and CIF number.

Unidentified monitoring

Manage annonymous profiles: profiles with Device IDs, Cookies.

Profile Owner

Assign Owner to a profile. The Profile Owner has the authority to manage and address any issues related to that profile.

Dynamic field

Create and define any information related to profiles (attributes) based on business needs.

Unlimited

Unlimited

Unlimited

Dynamic event

Create and define any online behaviors related to profiles (events) based on business needs.

Unlimited

Unlimited

Unlimited

Interaction

Make phone calls, send text messages, and send emails directly from the Profile interface.

Create task & note

Create tasks and write notes related to Profile.

Email verifier

Verify and remove non-existent emails to reduce spam emails for campaigns.

Company management

Company update

Add and update companies in bulk by uploading file.

Company monitoring

Store and manage company information such as contact details, address, tax code, industry.

Connecting profile

Link the company with Profiles.

Company Owner

Make phone calls, send text messages, and send emails directly from the Company interface.

Related organization

Allow linking related organizations.

Company tracking

Track and store interaction history of the company.

Dynamic field

Create and define any information related to companies (attributes) based on business needs.

Unlimited

Unlimited

Unlimited

Interaction

Make phone calls, send text messages, and send emails directly from the Company interface.

Create task & note

Create tasks and write notes related to Company.

Data enrichment

Frequent update

Continuous updating and refreshing of data from integrated touchpoints with the system.

Integration (to 2nd & 3rd party data)

Integration with second and third-party data sources to automatically refresh and supplement data within the system.

Data unification

Source-based unification

Setting up rules for data logging and merging based on each source recording profile information.

Identified unification

Configuring rules for logging and merging data based on identification information such as name, phone number, email, customer ID, social ID, device ID, and cookies.

Layer combination

Combining multiple layers of conditions (AND/OR) to configure merging rules.

Segmentation

Demographic

Segment customers based on demographic data.

Campaign

Segment customers based on their interaction behavior with communication campaigns, such as message open/receive, link clicks, and message responses.

Social

Segment customers based on their interaction behavior with social media channels, such as comments, messages, and reactions.

Loyalty

Segment customers based on loyalty behavior, such as loyalty points, tier membership, voucher usage or the customers.

N/A

Web

Segment customers based on their website browsing behavior, including page views, time spent on pages, scroll percentage, and abandoned carts.

Mobile

Segment customers based on their mobile app usage behavior, including installation, login, updates, screen pauses/exits, duration of pauses, and button clicks.

Dynamic fields

Segment customers based on dynamic fields that users define.

Dynamic events

Segment customers based on dynamic events that users define.

Save segmentation

Save the created segments for future use in various purposes.

Channel

Email

SMS

App push

Web push

Landing page

Zalo

ZNS

Messenger

Personalization

User attributes

Personalize based on demographic data or dynamic fields.

Event attributes

Personalize based on customer interaction behavior data or dynamic events.

System attributes

Personalize based on conditions or formulas calculated by the system (e.g., total transaction value of a customer within a specific time period).

Loyalty attributes

Personalize based on loyalty data.

N/A

Personalized voucher

Personalize voucher information (unique) sent to each customer: voucher code, validity, discount value, QR code, and other loyalty information.

N/A

Personalized CX

Build personalized customer journeys for different customer segments.

Multi-attribute

Create multiple personalization fields within a single message.

Unlimited fields

Unlimited fields

Unlimited fields

Master campaign

Multi-campaign

Manage individual campaigns within a larger master campaign to gain an overview of the entire campaign.

Report

Manage and report on the overall performance of the master campaign to assess the overall effectiveness of the entire campaign.

Journey Builder

Drag-and-drop campaign flow

Build automated multi-channel communication workflows by using drag-and-drop blocks, providing a visual and user-friendly interface.

50 blocks / journey

50 blocks / journey

50 blocks / journey

Pre-built journeys

Omni-channel campaign

Combine multi-channel interactions in a single campaign.

Multi-criteria target audience

Choose target audience based on multiple criteria.

A/B testing

Perform A/B testing with different versions to determine which version performs more effectively (can test up to 4 versions simultaneously).

Condition testing

Check if the target audience meets the specified conditions. If the audience meets the conditions, proceed with building the next journey.

Random split

Randomly allocate a number of target audience members to follow different journeys (up to 5 branches).

Rule-based split

Segment the target audience based on the specified conditions (up to 4 branches).

Limit send

Limit the number of profiles entering each block.

Interaction-based

Check if the profile has performed any interactions with the message, and then build a journey based on the interactions.

Wait

Wait for a predefined period of time.

Wait for event

Wait until the profile generates an event (online behavior).

Wait for a period of time

Profiles only move down to lower blocks within the configured time frames.

Save profile

Audience sync

Automatically synchronize advertising objects to Facebook & Google Ads.

Create a deal

Create immediate sales opportunities within the customer journey.

Embed tag

Call API

Easy integration with other systems through API endpoints.

Time setting

Set campaign activation time.

Record setting

Record campaign results immediately after the campaign ends or after a specified period of time.

Notifications

Receive results via one or multiple emails.

Repetition

Set up recurring message delivery intervals: daily/weekly/monthly/yearly or one-time delivery (non-recurring).

Recurred messages based on profile

Option to repeat the scenario for selected profiles according to business preferences.

Anti-spam mechanism

The system calculates the number of messages sent to avoid spamming customers.

Ads checking

Check if the profile agrees to receive SMS or call advertisements.

Resource checking

Check resources before activating a campaign. In case the resources are not sufficient, it will notify and enter a "Pending" state until the resources stabilize for campaign activation.

Email Builder

Multi-domain and subdomain

Register multiple domains or subdomains for email delivery.

Drag-and-drop interface

Design dynamic email marketing using drag-and-drop blocks for simplicity and ease of use.

Response email

Receive email replies from customers.

Choose email to receive message

Choose the email address to receive messages (either primary email or all email addresses associated with the profile).

Mass sending

Send bulk email marketing in a short period of time.

Rate limit

Email testing

Send test emails before running the actual campaign.

Reporting & Analytics

Track the number of successfully sent or failed emails, as well as opened or unopened emails.

Embed tag

Tag each link in the email to track customer behavior.

Tracking

Choose specific links for tracking.

Unlimited

Unlimited

Unlimited

Attach voucher

Attach vouchers to emails (send vouchers to customers via email marketing).