Galle Watch – Tăng tốc độ phản hồi khách hàng lên 3 lần
Với sự đồng hành của Mobio, kế hoạch tăng trưởng hàng năm cho mảng Digital của Galle tăng từ 8% lên 30%, góp phần không nhỏ vào lộ trình tăng trưởng chung.
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As the retail landscape evolves, staying informed about these dynamic trends is crucial for businesses to navigate the changing market successfully.
Retail is all about go digital or go bust. It's high time to invest more in e-commerce and online ventures.
Post-pandemic, brands are doubling down on building their loyal army.
Shifting effortlessly between physical stores and online platforms, customers expect a smooth end-to-end experience.
For retailers, keeping track of customer behavior, digital trends, and updates is vital. Stay informed and adapt on the fly.
Retailers not only gather customer feedback but also make it easy to create customer-centric roadmaps based on the feedback and help connect data to create an excellent customer experience.
CX is a vital component in today's buying trend. But how can you create a complete journey for your customer knowing that it will end up boosting your revenue or increasing your ROI. Mobio helps you create an end-to-end customer journey and track every touchpoint of your customer.
Reach your customers at every channel your business owns and listen to their direct needs. With our smart rule-based chat system and auto-reply library, retailers can optimize customer response while maintaining a great service along the way.
Guess what! Retailers today invest tremendously in loyalty programs as a core strategy for long-term growth. With our platform, retailers can engage customers at every step they take along the customer journey, retain them with compelling loyalty programs, and turn them to your dedicated advocacy.
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Mobio thrives in the banking sector, serving almost one-third of the Vietnamese market. Our confidence stems from providing highly effective, tailored solutions for each bank's unique needs. Ready to embark on your digital transformation journey?
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